Privacy Policy

1Introduction

704 pub recognizes that the privacy and security of your personal information are fundamental to the trust you place in us as your online gaming platform. This Policy sets out our practices with respect to the collection and processing of personal data in connection with all services offered through the 704 pub Platform, including online casino games, sports betting, live dealer games, bingo, and all account management functions.

This Policy applies to all users of the Platform who are residents of the Philippines or who access the Platform from within the Philippines. It covers all personal data collected through the website, through account registration, through gameplay activity, and through any communications between you and the 704 pub support team.

We encourage you to read this Policy in full. If you have questions about how 704 pub handles your data, contact our Data Protection Officer using the details in Section 15.

2Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 704 pub is the personal information controller in respect of all personal data processed in connection with the Platform and services described in this Policy.

As personal information controller, 704 pub determines the purposes and means of processing your personal data. Where third-party service providers process data on our behalf (for example, payment processors and analytics providers), they do so as personal information processors subject to written data processing agreements that impose obligations consistent with RA 10173 and this Policy.

704 pub has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection law. Contact details for the DPO are provided in Section 15 of this Policy.

3Categories of Personal Data We Collect

704 pub collects the following categories of personal data in connection with the registration, operation, and maintenance of your account and the delivery of gaming services:

4How We Collect Your Data

704 pub collects personal data through the following channels:

• Direct submission — Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or participating in a promotion;
• Automated technologies — Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, session tokens, and server logs (see Section 11 on Cookies);
• Payment processors — Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers when you initiate a financial transaction on the Platform;
• Third-party verification services — Identity and fraud-check data received from KYC and AML service providers used to verify the identity of Players and detect suspicious activity;
• Regulatory sources — Data received from PAGCOR or other regulatory authorities in connection with compliance obligations, including player exclusion registry information.

5Purposes of Data Processing

704 pub processes your personal data for the following specific purposes:

• Account creation and management — To register your account, verify your identity and age (21+ requirement), and maintain your account profile and preferences;
• Service delivery — To provide access to games, process bets, calculate and settle winnings, and operate all features of the 704 pub Platform;
• Payment processing — To process deposits and withdrawals via GCash, PayMaya, and banking channels, and to reconcile financial records;
• Legal and regulatory compliance — To fulfill obligations under PAGCOR regulations, RA 10173, the Anti-Money Laundering Act, and other applicable Philippine laws, including age verification and suspicious transaction reporting;
• Fraud prevention and security — To detect and prevent unauthorized access, account fraud, money laundering, bonus abuse, and other prohibited conduct on the 704 pub Platform;
• Customer support — To respond to your inquiries, resolve disputes, and improve the quality of support provided to 704 pub players;
• Responsible gaming — To monitor gameplay patterns that may indicate problem gambling, to enforce deposit and session limits, and to administer self-exclusion requests;
• Marketing communications — To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications or where we have a legitimate interest to do so. You may opt out at any time;
• Platform analytics and improvement — To analyze usage patterns and improve the performance, design, and feature set of the 704 pub Platform.

6Legal Bases for Processing

Under RA 10173, 704 pub relies on the following lawful bases for processing your personal data:

• Contractual necessity — Processing required to perform the contract between you and 704 pub (i.e., to provide the gaming services you have registered for);
• Legal obligation — Processing necessary to comply with PAGCOR regulations, AML law, tax reporting obligations, and other requirements imposed on 704 pub by Philippine law;
• Legitimate interests — Processing in furtherance of 704 pub's legitimate business interests, including fraud prevention, security monitoring, and platform analytics, where such interests are not overridden by your data protection rights;
• Consent — Processing for marketing communications and certain cookie-based analytics, where your freely given, specific, and informed consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7Data Sharing and Disclosure

704 pub does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment service providers — GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely to execute deposits and withdrawals on your behalf;
• KYC and AML service providers — Third-party identity verification and fraud detection services engaged to verify player identities and detect suspicious transactions in compliance with Philippine AML law;
• Game technology providers — Software and live dealer platform providers who supply games available on the 704 pub Platform, to the extent necessary for game delivery and integrity monitoring;
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required or permitted by law;
• Professional advisers — Legal, audit, and compliance advisers engaged by 704 pub who are bound by professional confidentiality obligations;
• Cloud and IT infrastructure providers — Data hosting, storage, and cybersecurity service providers engaged to maintain Platform infrastructure, subject to written data processing agreements.

8International Data Transfers

Some of the third-party service providers engaged by 704 pub — particularly game software providers and cloud infrastructure services — may be located outside the Philippines. Where personal data is transferred to a recipient in a country that does not provide an equivalent level of data protection to that afforded under RA 10173, 704 pub ensures that appropriate safeguards are in place prior to the transfer.

Appropriate safeguards used by 704 pub for international transfers include: contractual clauses requiring the recipient to handle your data consistently with RA 10173 standards; encryption of data in transit and at rest; and data minimization, ensuring that only the minimum data necessary for the specific service is transferred. By registering a 704 pub account, you acknowledge that such transfers may occur as described in this section.

9Data Retention

704 pub retains your personal data for no longer than is necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:

• Account and identity data — Retained for a minimum of five (5) years following permanent account closure, in compliance with PAGCOR record-keeping requirements and AML obligations under Philippine law;
• Financial transaction records — Retained for a minimum of five (5) years from the date of each transaction, consistent with the Anti-Money Laundering Act and PAGCOR regulations;
• KYC documents — Retained for a minimum of five (5) years following the end of the business relationship, or such longer period as required by law;
• Support communications — Retained for three (3) years following account closure or resolution of the relevant matter, whichever is later;
• Technical and usage logs — Retained for up to twelve (12) months from the date of collection, unless required longer for security investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual. Where anonymization is not technically feasible, data is securely destroyed in accordance with our internal data disposal procedures.

10Security Measures

704 pub implements technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption at rest for sensitive data including KYC documents and financial account details;
• Role-based access controls ensuring that staff members access only the personal data necessary for their specific function;
• Two-factor authentication requirements for administrative access to systems that hold personal data;
• Regular security audits and vulnerability assessments of Platform infrastructure;
• Intrusion detection systems and 24/7 security monitoring;
• Staff training on data protection obligations under RA 10173 and internal security policies.

Despite these measures, no method of electronic transmission or storage is completely secure. In the event of a personal data breach affecting your rights and freedoms, 704 pub will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of RA 10173 and its Implementing Rules.

11Cookies and Tracking Technologies

The 704 pub Platform uses cookies and similar tracking technologies to provide functionality, ensure security, and analyze usage. A cookie is a small text file placed on your device by a web server when you access a website. The following categories of cookies are used on the Platform:

• Strictly necessary cookies — Required for the Platform to function, including session management, login authentication, and security token storage. These cannot be disabled without impairing Platform functionality;
• Functional cookies — Remember your preferences such as language settings, game history, and UI customizations to improve your experience on the 704 pub Platform;
• Analytics cookies — Used to collect aggregated statistical data about how players use the Platform, enabling us to identify performance issues and improve features. Analytics data is processed in a form that does not identify individual users;
• Security cookies — Used to detect and prevent fraudulent activity, unauthorized access, and bot-driven interactions on the Platform.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use core Platform features including login and gameplay. 704 pub does not use third-party advertising cookies or behavioral profiling cookies for cross-site tracking purposes.

12Your Data Rights Under RA 10173

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 704 pub:

To exercise any of the above rights, submit a written request to 704 pub via the support email address provided in Section 15. We will acknowledge your request within 3 business days and respond within 15 business days. In some cases, exercising certain rights may affect your ability to use the Platform (for example, deletion of account data necessary for AML compliance may not be possible while a legal retention obligation exists).

If you are not satisfied with how 704 pub has handled a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

13Minors and Age Restrictions

The 704 pub Platform is strictly restricted to individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. 704 pub does not knowingly collect, use, or retain personal data from individuals under the age of 21.

Age verification is a mandatory step in the account registration process. Where 704 pub becomes aware, or reasonably suspects, that an account holder is under 21 years of age, the account will be suspended immediately, all balances will be frozen pending investigation, and the account will be permanently closed if the age violation is confirmed. Any personal data collected from a minor will be securely deleted.

14Changes to This Privacy Policy

704 pub may update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, changes in Philippine data protection law, or changes to the services we offer. Where material changes are made to the Policy, we will notify registered players through one or more of the following channels: an on-platform notification upon login, an SMS to your registered Philippine mobile number, or a prominent notice on the Platform homepage.

The revised Privacy Policy will be effective from the date stated in the "Effective Date" field at the top of the Policy. Your continued use of the 704 pub Platform after the effective date of any revision constitutes your acceptance of the updated Policy. We recommend reviewing this page periodically to remain informed of how 704 pub handles your personal data. The current version will always be available at https://704pub.one/privacy-policy.

15Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 704 pub, please contact us through the following channel:

Data Protection Officer — 704 pub
Email: [email protected] (plain text — not a clickable link)
Subject line: "Privacy Policy Inquiry" or "Data Subject Rights Request"

The 704 pub support team is available 24 hours a day, 7 days a week via live chat on the Platform for general queries. Formal data rights requests and DPO communications should be directed to the email address above to ensure they are routed to the appropriate team and handled within the statutory timeframes.